I met Ray from Carefree 7 years ago while giving him the opportunity to bid on a commercial h vac contract. His company was awarded the contract. Since that time due to his companies professionalism,excellent response time,tremendous office staff and fairness in pricing he has been awarded several other contracts thru my company. I have also utilized his services in several properties that i manage and own with the same excellent results. I have 100 percent confidence in his company and would strongly recommend Carefree to all commercial and residential customers.dominick cutrone[if 92]
They showed up at scheduled time & they were very professional. They knew exactly what to do and took time to explain to me about the problem I had with my NTI boiler and they took care of it. I would highly recommend to others in need of heating or central AC job.Subrata Bhattachary (aka Bart)[if 92]
Carefree replaced my burner, AC and hot water heater after Sandy. Ray came to my home to make an assessment of my needs and gave me a very fair estimate. It was December, no heat or hot water, I was miserable.They rushed my equipment order and finished the job quickly and very professionally. I had problems with my insurance company (Allstate), Carefree went over and beyond to help me recover what I was due. Jeremy even called the carrier himself to determine what is was they were looking for. That's a caring company. Carefree has the "3 P's", proficient, professional & polite. I highly recommend Carefree and would use them again in a heartbeat.Dorothy Blacknick[if 92]
As many other people experienced, Sandy did an immeasurable amount of damage to my home. My husband and I not only lost our heating and air-conditioning systems, we lost our cars, our landscaping, our decks, and the first floor of our house was flooded and needed to be fully renovated. We were in shock. Fortunately we had a wonderful contractor who started to put us back together but we weren't happy with his heating and cooling company. So I started to ask around and was given the name of Carefree. I called and spoke to Ray who came right over and with major patience as if my home was his, he came up with a plan that made so much sense we immediately respected him. I already had three quotes and I was so happy that when his came in it was clearly the road we were going. His men came right away to begin my gas conversion, demand water system, radiant heat and Mitsubishi installations. They were clean, courteous, and efficient. They answered all questions and followed through with every request. They also worked wonderfully with my contractor.
They finished my house over a year ago and I couldn't be happier. My utility bills are over 40% lower, I know another Sandy can't harm my heating and cooling systems, and I didn't need one service call through the year.
My husband & I just want to tell you how pleasant it was dealing with your company; we were having trouble with our heating unit for 2 weeks and when the company who installed our BAXI unit couldn't help us after numerous attempts, we called you on Christmas Eve. Your company made us a priority once we mentioned we had young kids and no heat in our house and after speaking with a manager trying to troubleshoot the problem, a repairman was here within an hour. Vinny was very pleasant and very knowledgeable and was able to fix the problem with our unit. We were so grateful that someone was able to come so quickly to help us. We would highly recommend your company to our family and friends and if we ever need any further repairs, we will definitely be giving you a call.Paul & Shari Shapiro[if 92]
Excellent service and workmanship. Very professional.Hilary Becker[if 92]
Recently I had no heat from my Mitsubishi Ductless Heating system during the snow storm. I phoned Carefree Air and they walked me through a few things to check before they sent someone out. I found that the outdoor unit was covered with snow, not allowing the unit to heat properly. They instructed me to pour hot water on the unit to defrost the snow and ice. Shortly after my room was warm again.I just wanted to thank them for getting my heat back so quickly and saving me the cost of a service call with a little old fashion customer service. This company really cares.Nicole Heffernan[if 92]
I wish all trades that I have used were this professional. I called Carefree because my AC wasn't working in my computer room. I have tens of thousands of dollars of equipment that could have been damaged and was in danger of not being able to function. Within 30 minutes of my call, the techs from Carefree got the the system working temporarily and returned with the components to make the permanent repairs. The service and followup were excellent. Two thumbs up!Mark Douenias[if 92]
This winter my wife and I decided to upgrade our home heating system, After receiving several estimates and ideas on how we should proceed we decided to go with Carefree and a new wall mounted NTi boiler. From the moment Jeremy (the estimator) walked into our home we felt we had found the right company with the best people. He was extremely knowledgeable about our current system and what would work best in a new system. The installation crew were clean, courteous and arrived when we had been told the would. Everything was installed and running in a timely fashion and my basement was left as clean as when they arrived. We couldn't be happier with the workmanship, and more importantly the people we found at Carefree. We would recommend them to anyone looking to replace or service their heating system.Vincent Rainone[if 92]
We called Carefree on Christmas Eve b/c we had been having problems with our Baxi unit and once my husband told them that we barely had heat and have 2 young children, they immediately started trouble shooting with us and had a technician at our house within an hour. Vinny was personable and well educated on our heating system and within no time was able to diagnose the problem and got our heat up and running. This company is friendly and professional on all levels and I highly recommend them.Paul Shapiro[if 92]
This month I had Carefree Air at my home to service my heating system. The technician was well dressed, courteous and even put shoe covers on to respect my new carpets. They found the problem with my burner in a short amout of time, they quoted me a price before they made any repairs and gave me a (1) year warranty on the parts they installed. The technician even offered me a discount if I liked Carefree Air on facebook. It is refreshing to see such professional, pleasant mechanics who really care. If you are looking for a good company to service your air conditioning or heating system, I would highly recommend them.Rosie C[if 92]